Frequently asked questions

Find the answer to all your questions and concerns here. If you have further questions which are not covered here, please contact us by email.

How do I book with you?

It's great to hear you are considering us for your next event! To get in touch, visit the contact us page and fill out the contact form. A member of the team will then be in touch to go through the next steps, including securing your date, discussing which package is most suitable and finalising your booking.
How much does it cost to have you at our event?

We offer a number of packages with varying price points to suit any budget. With a number of optional add-on's you can build a package perfect for you. Prices start from just £349 for a 3-hour event. All the details can be found on our 'Services' page.
How/when do I pay for my booking?

Payment can be made by bank transfer to the account on your invoice. A 25% non-refundable deposit is required to secure your date. The remaining balance is due no later than 1 month before your event.
I want to cancel my booking, how do I do this?

We are sorry to hear you would like to cancel your booking. Please get in touch with us at hello@thephotopodcompany.co.uk and our team will assist.
Will there be a booth attendant for the duration of the event?

Yes! All of our packages come with two booth attendants to help keep your guests entertained and ensure everything runs smoothly throughout your event.
How long does it take to set up the booth?

We require approximately 1 hour to fully set up the booth ready for your guests to use it.
Do you provide props?

Yes, all of our packages come with a range of props including hats, glasses, accessories as well as printed props featuring words and phrases.
I would like a personalised photo booth, is this possible?

Yes! We can personalise a number of elements to make sure your photo booth is bespoke to you. This includes personalised props with faces or names, personalised back drop to match your event, personalised print template and personalised welcome screen on the pod.
Can my guests print the photos at the event?

Yes, photos can be printed or shared directly from the pod at the event. Some of our packages come with unlimited prints meaning there is no limit on the number of prints your guests can make.